New work virtual meeting challenges worldwide 2021

In 2021, 58 percent of respondents from a global survey indicated that technical or software issues were among the biggest challenges of virtual conferences. Further, 28 percent struggle with too many videos and video fatigue. On the other hand, respondents also stated some positive aspects of video meetings, which included not having to travel to the meeting itself and also efficiency and productivity.

Video meeting challenges experienced when working remotely worldwide in 2021, by category

Characteristic	Share of respondents
Technical/software issues*	58%
Too many meetings/video fatique	28%
More difficult to read non-verbal cues	28%
Background distractions	26%
Awkward to make small talk	22%
Harder to 'raise hand'/politely interrupt	19%
Late start times	13%
Collaborating/interacting	12%
Screen sharing	11%
Inneffective/not productive	11%

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Release date

August 2021

More information

Region

Worldwide

Survey time period

March 17 to April 5, 2021

Number of respondents

2,181 respondents

Supplementary notes

Survey was promoted to general audiences and subscribers/members primarily through newsletters and social media.

* Including frozen screens, poor internet connection, problems joining

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