Percentage of companies with CRM systems by type of software in Spain 2019

Published by
Ahmed Sherif,
Jul 7, 2023
This statistic shows the percentage distribution of CRM tools used by companies in Spain in 2019, broken down by type of software. 33,75 percent of companies employed CRM systems to capture, store and share customer information.

Percentage of companies employing CRM software tools for information processing in 2019, by type

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Release date

September 2019

Region

Spain

Survey time period

Q1 2019

Number of respondents

15.111 empresas companies

Special properties

companies with 10 or more employees

Supplementary notes

The survey examines the population of all companies whose main activity is described in sections C, D, E, F, G, H, I, J, section L, divisions 69 to 74 of section M, the section N and the group 95.1 of the CNAE-2009.

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