Usage of digital services of public administration in Italy 2018

Published by Statista Research Department, May 5, 2021
In 2018, 24 percent of Italian citizens contacted the public administration via internet, the most used digital service offered by the public administration. Additionally, 20 percent used the websites of the city to read information related to the administration.

Share of citizens who used e-government services in the last 12 months in Italy in 2018, by service

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Release date

November 2019

Region

Italy

Survey time period

2018

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