digitalization of the hospitality industry. In early 2021, hoteliers in Asia, Europe, and North America, were surveyed on which aspects of the guest journey they were looking to digitize later that year. The majority of respondents, 70 percent, stated that they were looking to digitize hotel information for their guests. Meanwhile, 57 percent of respondents stated that they were looking to digitize the check-in/check-out process.
The increasing speed of technological innovation in all industries has been a catalyst for the Main aspects of the guest experience hoteliers are looking to digitalize worldwide as of February 2021
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Other statistics that may interest you Digitalization of the hospitality industry worldwide
Overview
5
- Premium Statistic Global market size of the hospitality industry 2023-2029
- Premium Statistic Key business priorities of travel and hospitality companies worldwide 2020
- Premium Statistic Key areas of digital strategy for travel/hospitality companies worldwide 2020
- Premium Statistic Travel/hospitality company confidence in meeting digital objectives worldwide 2020
- Premium Statistic Share of travel/hospitality companies incorporating digitalization worldwide 2020
Customer experience
6
- Premium Statistic Key reasons for hoteliers to use technology worldwide 2021
- Premium Statistic Importance of data analytics to travel and hospitality companies worldwide 2020
- Premium Statistic Travel/hosp. companies confidence in personalizing customer experience worldwide 2020
- Premium Statistic Key reasons for hoteliers to implement new technologies worldwide 2021
- Premium Statistic Key aspects of the guest experience hoteliers want to digitalize worldwide 2021
- Premium Statistic Odds of hotels implementing guest messaging solutions in the next year worldwide 2021
Customer opinion
6
- Premium Statistic COVID-19: global travelers opinions on accommodations use of latest tech 2020
- Premium Statistic COVID-19: global travelers opinions on lodging using the latest tech 2020, by country
- Premium Statistic Global hotel check-in/out tech preferences worldwide 2020
- Premium Statistic Percentage of hotel guests that would use an app to order room service worldwide 2020
- Premium Statistic Percentage of global hotel guests that would use an app to open their room door 2020
- Premium Statistic Global hotel guests that would use an app to order from hotel restaurants 2020
Cloud technology
4
- Premium Statistic Cloud-based IT software benefits in the travel/hospitality industry worldwide 2020
- Premium Statistic Familiarity with cloud computing in the travel/hospitality industry worldwide 2020
- Premium Statistic Key benefits of cloud computing in the hotel industry worldwide 2020
- Premium Statistic Hotels transferring to cloud tech in the next two years worldwide 2021
Further related statistics
16
- Investments hoteliers are planning to spend more on worldwide 2016
- Changes to amenities hoteliers are planning worldwide 2016
- Important factors to future business according to hoteliers worldwide 2015
- Group owned hotels in the United Kingdom (UK) in 2013
- Mobile World Congress: average price of hotels in Barcelona 2014-2017
- New rooms added to UK hotels in from 2012 to 2013, by type
- ADR of branded hotels in GCC 2021, by country
- Revenue per available room in the UAE 2019-2021
- Mobile World Congress: average hotel occupancy in Barcelona 2014-2017
- Imserso Tourism Program: participating hotels according to destination Spain 15/16
- Imserso tourism program: total impact on employment Spain 12 / 13-15 / 16
- Revenue change in the German hotel industry and gastronomy in summer 2019
- Checks to be considered when onboarding external relationships globally 2019
- Global midscale to luxury hotel openings in 2020, by region
- Bumble: global ARPPU 2018-2023
- Employees - Stihl 2007-2020
Further Content: You might find this interesting as well
Statistics
- Investments hoteliers are planning to spend more on worldwide 2016
- Changes to amenities hoteliers are planning worldwide 2016
- Important factors to future business according to hoteliers worldwide 2015
- Group owned hotels in the United Kingdom (UK) in 2013
- Mobile World Congress: average price of hotels in Barcelona 2014-2017
- New rooms added to UK hotels in from 2012 to 2013, by type
- ADR of branded hotels in GCC 2021, by country
- Revenue per available room in the UAE 2019-2021
- Mobile World Congress: average hotel occupancy in Barcelona 2014-2017
- Imserso Tourism Program: participating hotels according to destination Spain 15/16
- Imserso tourism program: total impact on employment Spain 12 / 13-15 / 16
- Revenue change in the German hotel industry and gastronomy in summer 2019
- Checks to be considered when onboarding external relationships globally 2019
- Global midscale to luxury hotel openings in 2020, by region
- Bumble: global ARPPU 2018-2023
- Employees - Stihl 2007-2020
Shiji Group. (June 1, 2021). Main aspects of the guest experience hoteliers are looking to digitalize worldwide as of February 2021 [Graph]. In Statista. Retrieved June 10, 2024, from https://internal.statista.com/statistics/1250380/guest-experiences-hoteliers-want-to-digitalize-worldwide/
Shiji Group. "Main aspects of the guest experience hoteliers are looking to digitalize worldwide as of February 2021 ." Chart. June 1, 2021. Statista. Accessed June 10, 2024. https://internal.statista.com/statistics/1250380/guest-experiences-hoteliers-want-to-digitalize-worldwide/
Shiji Group. (2021). Main aspects of the guest experience hoteliers are looking to digitalize worldwide as of February 2021 . Statista. Statista Inc.. Accessed: June 10, 2024. https://internal.statista.com/statistics/1250380/guest-experiences-hoteliers-want-to-digitalize-worldwide/
Shiji Group. "Main Aspects of The Guest Experience Hoteliers Are Looking to Digitalize Worldwide as of February 2021 ." Statista, Statista Inc., 1 Jun 2021, https://internal.statista.com/statistics/1250380/guest-experiences-hoteliers-want-to-digitalize-worldwide/
Shiji Group, Main aspects of the guest experience hoteliers are looking to digitalize worldwide as of February 2021 Statista, https://internal.statista.com/statistics/1250380/guest-experiences-hoteliers-want-to-digitalize-worldwide/ (last visited June 10, 2024)
Main aspects of the guest experience hoteliers are looking to digitalize worldwide as of February 2021 [Graph], Shiji Group, June 1, 2021. [Online]. Available: https://internal.statista.com/statistics/1250380/guest-experiences-hoteliers-want-to-digitalize-worldwide/