Online banking usage in Canada 2019-2024, by quarter
The share of bank account holders who processed banking matters via online banking (PC or laptop) decreased notably in Canada between 2019 and 2024. According to Statista's Consumer Insights, the share of bank account holders who processed banking affairs via PC or laptop dropped from 65 percent in 2019 to 50 percent in the first quarter of 2024. Despite the downward trend, online banking remained one of the primary methods to process banking affairs in Canada.