Leading DIY retailers in the Netherlands 2021, by number of stores
DIY retail sales volume
Over the past decade, DIY retail stores have seen a considerable fluctuation in sales volume. In the year of the pandemic retail sales volume displayed the greatest development year-on-year. This was due to the impact of lockdowns on non-essential retail stores throughout 2020. Most hardware and DIY stores were not impacted by this.
DIY retail and e-commerce
In a 2018 survey, respondents were asked about their preferred purchase channels for DIY products. A large majority of nearly 80 percent still stated to prefer the brick-and-mortar stores over their online counterparts. Comparing the results with a similar survey done in 2015 however, the share of people with a preference for buying DIY products online nearly tripled, from three percent in 2015 to eight percent in 2018.