Video streaming apps in the U.S. 2022-2023
According to the American Customer Satisfaction Index, U.S. streaming consumers were most satisfied with video streaming app Amazon Prime Video in 2023, with a satisfaction index level that increased from the previous year. Peacock and Apple TV+ were the services that exhibited the greatest increases in customer satisfaction, showing a 10 percent increase from 2022 to 2023. Meanwhile, Disney+ customer satisfaction decreased by three percent between the two years.