Share of building services contractors by how they can be differentiated 2017-2023

Published by Statista Research Department, Nov 29, 2023
In 2023, most building services contractors (BSCs) in North America stated that, in order to win bids or contracts, they differentiate their company via experience or reputation. Moreover, almost 59 percent of the respondents differentiated themselves by offering value-added services.

How building services contractors (BSCs) differentiate their company and services to win contract in North America from 2017 to 2023

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Source

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Release date

September 2023

Region

North America

Survey time period

2017 to 2023

Number of respondents

468 respondents

Special properties

building service contractors/commercial cleaning providers.

Supplementary notes

* Complete integrated facility services.
Multiple answers were possible.
Survey method and exact date of survey were not provided by the source.
Values prior to 2023 were taken from previous editions.
2016 baseline: 221 respondents
2018 baseline: 278 respondents.
2019 baseline: 497 respondents.
2020 baseline: 325 respondents.
2021 baseline: 185 respondents.
2022 baseline: 179 respondents.
This question was phrased by the source as follows: "How do you differentiate your company and services to win bids/contract?"

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