This statistic depicts the biggest challenges regarding customer experience as reported by decision makers with involvement in customer experience at organizations in the United Stated in 2018. During the survey, 31 percent of respondents cited a lack of real-time customer insights as a challenge.
What are the biggest challenges currently being faced by your organization in terms of customer experience?
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Verndale. (April 11, 2018). What are the biggest challenges currently being faced by your organization in terms of customer experience? [Graph]. In Statista. Retrieved June 10, 2024, from https://internal.statista.com/statistics/916545/customer-experience-biggest-challenges-us/
Verndale. "What are the biggest challenges currently being faced by your organization in terms of customer experience?." Chart. April 11, 2018. Statista. Accessed June 10, 2024. https://internal.statista.com/statistics/916545/customer-experience-biggest-challenges-us/
Verndale. (2018). What are the biggest challenges currently being faced by your organization in terms of customer experience?. Statista. Statista Inc.. Accessed: June 10, 2024. https://internal.statista.com/statistics/916545/customer-experience-biggest-challenges-us/
Verndale. "What Are The Biggest Challenges Currently Being Faced by Your Organization in Terms of Customer Experience?." Statista, Statista Inc., 11 Apr 2018, https://internal.statista.com/statistics/916545/customer-experience-biggest-challenges-us/
Verndale, What are the biggest challenges currently being faced by your organization in terms of customer experience? Statista, https://internal.statista.com/statistics/916545/customer-experience-biggest-challenges-us/ (last visited June 10, 2024)
What are the biggest challenges currently being faced by your organization in terms of customer experience? [Graph], Verndale, April 11, 2018. [Online]. Available: https://internal.statista.com/statistics/916545/customer-experience-biggest-challenges-us/